Our customers give us great reviews about our units, our prices and our customer service.
We’re a Feefo Gold Trusted Merchant – only awarded to companies who receive more than 95% positive customer reviews in a year.
Here are just a few of them:
‘When I arrived at the store I was welcomed by 2 staff members (B. a man and F. a woman): they both were very friendly, polite and immediately assisted me. I had to fill in a survey to determine my needs and they proposed the best solution. They explained in detail how self-storage works (tour of the premises, information on the security system, the lock and access code). All this with a smile and natural friendliness. Today I got a call from the store manager with whom I signed my contract to ask if my move-in had gone well. I really appreciated this. It’s the first time I’m renting a storage unit and of I’m very pleased with the service. I hope it lasts. Congratulations to the entire team.’
---Customer at Shurgard Avignon
‘We needed a storage solution from one day to another. One call and one visit on site was enough. The manager showed us the unit size we chose before we signed the contract. We decided not to take it because it wasn’t the right size. Afterwards he advised us the best storage solution at a very reasonable price - we got a promotion and his advice on the unit size was really valuable. I am a very satisfied customer.’
---Customer at Shurgard Créteil
‘Very friendly staff, very welcoming as well. They explain very clearly how storage works and how flexible it is: you can switch to a bigger or smaller unit at any time. The building is clean, practical and well-organised. I will definitely keep Shurgard in mind for the future!’
---Customer at Shurgard Lyon Gerland
There’s no typical customer. People use our storage units for all sorts of reasons such as when they’re: